Skip to Content
ConceptsSymptomsSeverity & State

Severity & State

Symptoms are classified by severity and tracked through states.

Severity Levels

Info

Noteworthy conditions that don’t require immediate action.

  • Informational logging
  • Low-priority tracking
  • Background monitoring

Warning

Conditions that should be investigated but aren’t urgent.

  • Developing problems
  • Threshold approaches
  • Maintenance indicators

Critical

Conditions requiring immediate attention.

  • Safety concerns
  • Operational failures
  • SLA violations

Emergency

Highest severity for immediate response.

  • Life safety issues
  • Major system failures
  • Regulatory violations

Symptom States

Detected

Initial state when a condition is identified.

Acknowledged

Operator has seen and is aware of the symptom.

In Progress

Active investigation or remediation underway.

Resolved

Condition has been addressed or cleared.

Closed

Symptom record finalized for historical record.

Severity Changes

Symptoms can escalate or de-escalate:

  • Time-based escalation (warning → critical after 1 hour)
  • Condition-based changes (value crosses threshold)
  • Manual adjustment by operator
Last updated on